Privacy policy

June 2018

Alpha Parking respects the privacy of its clients and other visitors to its website. This Privacy Policy explains how we collect, safeguard and use personal information gained through our web site, emails and other digital communications.

Information Alpha Parking collects and how it is used

Data we collect are used only to help us better serve our clients. It is our policy to only collect and store information that our clients and visitors knowingly provide.

Website visitors

Visitors to the Alpha Parking website may browse anonymously. We only collect aggregate data such as total site visitors, page views, etc. that is used to improve our websites, internal analysis and evaluation. No personally identifiable information is utilised for these purposes. We collect the IP address from all visitors, which is a number that is automatically assigned to your computer when you use the Internet. IP addresses are not linked to personally identifiable information. The IP addresses are used to identify and solve problems with our server and our website. The addresses are also used to gather broad demographic information and analyse trends and user’ movements. This data helps us improve the website and deliver customized, personalised content.

Our websites uses cookies to enhance your online experience. Use of cookies makes Web surfing easier by performing certain functions, such as saving your personal preferences and completing your basic site login to access content.  Cookies do not allow access to your client data or bookings. Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our website will not function fully.

We do collect limited identifying information volunteered by visitors to the website through our booking and contact forms. This information includes, but is not limited to, name, telephone, email and vehicle details. We use this information ONLY for the purposes for which it was provided. We do not allow other organisations access to this personal information and we do not sell mailing lists to anybody.

If you would like to modify or indeed delete personal information we have collected from you, please use our contact form or send an email to

Security and cookies

To protect your data during transfer over the Internet our web site uses ‘https’ using SSL (Secure Socket Layer) encryption. This encrypts all data between your web browser and our server. Our databases are located in the European Union and subject to EU data protection regulations.

In addition, small anonymous cookies are installed in your web browser. These are in place to allow our server modules to operate correctly. We do not share cookies with any third parties and do not use them to participate in any external linking or tracking.

Credit card information

Credit card payments are handled with our Spanish bank Unicaja. Privacy rules and regulations from Unicaja are therefore applicable. We do not store credit card information locally as payment are handled with a client present using our card processing terminals.

Sharing your personally identifiable information when legally necessary or to protect the interests of Alpha Parking

Alpha Parking may disclose your personally identifiable information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on Alpha Parking; (b) protect and defend the rights or property of Alpha Parking; or (c) protect the personal safety of Alpha Parking personnel or members of the public in appropriate circumstances.

Mergers and acquisition

In the event that Alpha Parking should merge with, or be acquired by, another entity, Alpha Parking may merge your data then stored by Alpha Parking with the data of the other entity, in compliance with the law in effect at the time.

Future changes to this policy

From time to time our policies may change to reflect new business practices and changes in the communications environment. Check this Privacy Policy periodically for updates and changes. Where applicable, we will provide you with the ability to opt out of any new uses.


If you have any questions about our Privacy Policy, the practices of our websites, or your dealings with us then please send an email to

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